Frequently Asked Questions
Quickly find answers to the most common questions.
Delivery
We serve the entire North Shore (Côte-Nord) of Quebec, from Les Escoumins to Havre-Saint-Pierre, with service points in Baie-Comeau and Sept-Îles.
Delivery times depend on the service and the distance. Standard delivery usually takes 1 to 3 business days on the North Shore. Express and same-day delivery are also available.
Our offices are open Monday to Friday. For urgent weekend deliveries, please contact us to check availability.
We accept most standard parcels. For oversized or unusually heavy shipments, contact us for a custom assessment.
Quotes and pricing
You can get a quote online by filling out our form, or by calling us at 1-877-380-2092.
The price depends on the distance, weight, dimensions, type of service and any special handling required. Request a quote to get an exact price.
Taxes (GST and QST) are added separately and clearly shown in your quote.
Tracking
Use our online tracking tool with your tracking number. You will also receive email notifications at each step.
Call us right away at 1-877-380-2092 with your tracking number. Our team will look into it and get back to you quickly.
Businesses
Absolutely. We offer custom delivery programs with preferred pricing for businesses that ship regularly. Contact us to discuss your needs.
Yes, business accounts can be invoiced monthly. Contact us to open a business account.